Our main purpose is to facilitate your purchase! Here you can see the most popular questions from our customers where you possibly find answers to your own questions before contacting us. If not – we are 24 hours open for communication and ready to provide assistance!
Answer: MSG Equipment is located in Ukraine, Kharkiv.
Answer: Basically, the whole product line can be found in the warehouse in Kharkiv (Ukraine) and in Lublin (Poland). Check the availability of a certain product with the managers of our company: Contact us! See all contact information below.
Answer: а) Bank transfer - online payment via PayPal; b) with a credit card via PayPal. Contact us! See all contact information below.
Answer: The cost of delivery is calculated individually with the Trade Department. Contact us! See all contact information below.
Answer: It depends on which country the delivery will be organized in. We use international transport deliveries. We organize shipping by sea and by air. Delivery can be arranged to any point of the world.
Answer: MSG Equipment has an office and a warehouse in Poland, Lublin. Thus, we can easily arrange delivery to any EU country from our warehouse in Poland with no problems.
Answer: In this case we can offer delivery from the warehouse in Poland (Lublin) and from the warehouse in Ukraine (Kharkiv). We discuss it with each customer in a particular way.
Answer: Warranty period is 1 year from the date of purchase. We provide a guarantee sheet for each purchase where all the guarantee terms are prescribed.
Answer: We have 2 more physical offices besides our Ukrainian office.
They are located in Poland, Warsaw, Modlińska 209 St. and in Russia, Moscow, Generala Belova, 16 St.
Answer: We try to keep the entire range of MSG Equipment products available in Poland and Ukraine to arrange delivery as soon as possible. If a requested product is out of stock, specify the terms with the managers of MSG Equipment.
Answer: Contact us! See all contact information below.
Answer: To any point of the world.
Yes, we do:
Answer: You can send your request in English, Italian, Polish, Spanish.
Answer: Yes, we do. Follow the link to learn the details: Training.
Answer: Yes, we do.
Answer: Yes, we will provide contacts in the needed area by your request.
Answer: Regardless of whether the equipment is under the warranty or not, we recommend not to repair MSG Equipment products yourself. However, in some cases, considering the distance from the service center, we can provide the necessary recommendations on repair by the phone or email. We can as well help you to remotely diagnose and set the test benches MS111, MS561 and MS1000 + via the Internet.
Contact us to specify any information:
+38 (057) 728 01 71
Viber, WhatsApp: +38 (067) 888 19 34